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Return & Exchange Process Initial Inspection upon Delivery When you receive your order, you can inspect and try on the items immediately. If you find any issues with the product upon delivery, you can return it directly to the delivery representative. A return fee, equal to the delivery fee, will be charged for this service. Conditions for Returns Once you accept and keep the order, this confirms that the product is in good condition, and no returns or exchanges are allowed after opening or using the item.